Managing Conflict on the Jobsite: a Guide for Landscape Managers

A Manager's Guide to Resolving Jobsite Conflict

Conflict between employees on a jobsite can be a difficult situation for any landscape manager to resolve. However, addressing the issue quickly and proactively is a crucial part of effective management. Here’s a simple guide to handling these situations.

Identify the Source of the Conflict

The first step is to identify the root cause of the problem. This can be done by speaking privately with both parties involved, as well as any other employees who may have witnessed the event. Getting to the source of the issue is essential for finding a suitable and lasting solution.

Create a Plan of Action

Once you understand the conflict, the next step is to create a plan of action tailored to the specific situation. This plan should include strategies for addressing the issue, such as setting clear expectations for both parties, providing a safe space for open dialogue, and finding creative solutions to the problem.

Remain Professional and Unbiased

It is important to remain professional and unbiased throughout the entire process. This will help ensure that the situation is dealt with in a fair and appropriate manner, which is crucial for maintaining trust and morale within your team.

Follow Up After Resolution

Finally, it's important to follow up with both parties after the conflict has been resolved. This is a great opportunity to check in, ensure the resolution is holding, and prevent the situation from escalating again in the future.

While conflict between employees is never easy to deal with, it can be managed successfully with the right plan of action and a commitment to resolving the issue fairly.