Warranty & Return Policy

Green Touch Industries Inc.

At Green Touch Industries Inc, TrailerRacks.com, we stand behind the quality of our products and are committed to your satisfaction. Our comprehensive warranty covers all racks, cages, accessories, and hardware that we sell. Below are the details of our warranty policy:

Warranty Coverage

We offer a 6-month warranty on mechanical defects for all our products, including racks, cages, accessories, and hardware. This warranty does not cover normal wear and tear or misuse of the products. Please note that this warranty does not cover the customer's equipment used with our products.

Warranty Claims

  • Dealer/Distributor Expenses and Shop Labor Fees: Green Touch Industries does not cover these expenses.
  • Strom® Sprayer: Warranty claims for Strom® Sprayers require the unit to be shipped back to us for inspection and repair.

Return Policy

  • Our return policy lasts 30 days from the date of purchase.
  • A 10% restocking fee is applied to all returns.
  • Items must be unused and in their original packaging to be eligible for a return.
  • Gift cards are non-returnable.


  • Refunds will be processed within a certain number of days from the receipt of the returned item.
  • Sale items are not refundable.
  • Defective or damaged items can be exchanged.


  • If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.


  • Return shipping costs are the responsibility of the customer and are non-refundable.
  • For items valued at $75 or more, we recommend using a trackable shipping service or purchasing shipping insurance.

Return Address

Please send returns to: Green Touch Industries Inc. 100 US Highway 1 Lake Park, Florida 33403

By ensuring these terms are met, we aim to provide a smooth and efficient process for addressing any issues with our products, reinforcing our commitment to quality and customer satisfaction. Please remember that our warranty strictly covers our products only and not the customer's equipment used with our products.