Política de privacidad

Privacy Policy

At trailerracks.com (referred to as the "Site" or "we"), we strive to clarify how we collect, use, and share your Personal Information when you visit or make purchases on our Site.

Information Collection

When you visit our Site, we gather specific details about your device, interactions on the Site, and data necessary to process your orders. Additional information may be collected when you contact us for customer support. In this policy, "Personal Information" refers to any data that uniquely identifies an individual. Here's what we collect and why:

Device Information:

  • Examples: Web browser version, IP address, time zone, cookie data, viewed sites/products, search terms, and Site interactions.
  • Purpose: To accurately load the Site for you and analyze Site usage for improvements.
  • Collection Source: Automatically gathered through cookies, log files, web beacons, and similar technologies.
  • Shared with: Our processor Shopify and potentially other vendors.

Order Information:

  • Examples: Name, billing/shipping address, payment details, email, and phone number.
  • Purpose: Fulfilling orders, processing payments, arranging shipping, sending invoices, communicating with you, and preventing fraud.
  • Collection Source: Provided by you.
  • Shared with: Our processor Shopify and potentially other relevant vendors.

Sharing Personal Information

We share your Personal Information with service providers to deliver our services and fulfill our contracts. For instance:

  • Shopify powers our online store.
  • We may share your information to comply with laws, respond to legal requests, or protect our rights.

Using Personal Information

We utilize your Personal Information to provide services such as selling products, processing payments, shipping orders, and updating you on new offerings.

Retention

Your Personal Information is retained for our records unless you request its deletion.

Automatic Decision-making

We do not engage in fully automated decision-making using customer data. Some of our services use limited automated decision-making to prevent fraud.

Cookies

Cookies enhance your browsing experience. We use different types for various purposes. You can control and manage cookies through your browser settings, although this may affect site accessibility.

Do Not Track

We do not alter our data practices based on "Do Not Track" signals.

Changes

This Privacy Policy may be updated due to operational, legal, or regulatory reasons. Please check for updates periodically.

Contact

For questions, complaints, or more details about our privacy practices, contact us at [email address] or by mail at Green Touch Industries, 100 Federal Highway, Lake Park FL 33403, United States.

Last updated: [3-26-24] If you're unsatisfied with our response to your complaint, you can contact the relevant data protection authority.